Are my house keys or alarm code safe with you?

Absolutely – the safety and security of your home and your hound is of utmost importance to us.  As we will likely be picking up or dropping off your hound when you are not at home, you can arrange to provide us with a key or a door/garage code password.  Keys and code data are only labeled with a Client ID number and no names or addresses are ever labeled on keys. Your Hound Hiker will have your residence key or alarm code physically on them when working; and when not in use, all keys and passwords will be kept in a secure and locked location. We require 2 working keys from each client, the 2nd key is kept in the office safe for emergency purposes. All exchanges of physical keys – initial keys and return of keys, will be done in person.